The Site provides an opportunity for prospective customer, employees, and others to learn more about our company. The Site is particularly geared to our customer base – Pharmaceutical, biotechnology and academic life science researchers – and to providing them with content, products, and services focusing on their industry, to the role they play in their organizations, and to helping them accomplish biological procedures faster, more reliably, and in a cost-efficient manner.
Consent and Data Transfer:
How we collect information about you:
Personally identifying information.
When you register via this Site, you will be asked to provide personally identifying contact information (e.g., name, organization, address, phone number, e-mail address, fax number, and so on) and other information. On this Site, for example, we may collect and retain personally identifying and other information from you in a number of ways, such as when you submit an inquiry, request e-mail updates or other information, complete customer surveys, submit a feedback or contact form, or provide a resume.
Your e-mail address is used to raise and respond to issues and inquiries of all types and to keep in contact with you generally. It is also used to distribute information about us and market our products and services as described herein.
How we use information about you:
We use information collected from registrations and public database to improve web site navigation, make personalized features and other services available to you, compile and analyze aggregate statistics and trends, and otherwise help administer and improve the Site.
Except as otherwise stated, we may use information we collect from you and others to respond to your request, improve the content, services, and products that we provide, customize this Site to your preferences, communicate information to you (where you have not expressed a preference otherwise), for our marketing and research analysis, and for other purposes identified to you. Some marketing and research analysis is conducted by third parties providing data collection and analysis services under contract with us, utilizing anonymous data collected from cookies. As noted above, you can reject such cookies by following your browser’s instructions. We reserve the right to make full use of information that is not in personally identifiable form.
From time to time, we use contact information obtained via this Site to send e-mail and postal mail supplying customers with the most recent product and service information as well as other information we think may be useful to you. If you order products or services via our Site, we may contact you by e-mail to send you information about your order (e.g., order confirmations, shipment notifications, etc.). We may also contact Site visitors via e-mail regarding their account status, and about changes to any relevant agreements or policies. We sometimes also use this data to establish a profile for your company, or collectively for some or all of our customers, to help us make business decisions, such as what kinds of new products we should be developing. We will also use it for other internal business purposes including aggregating information, data warehousing and mining, cross matching databases and pooling data for effective data management, to understand your needs, improve security of data, for statistical analysis, devising, deploying and measuring marketing campaigns and group wide sharing and for such and other reasonable business purposes and operational efficiency improvement. We may remove information when it becomes out of date or inaccurate or when properly requested by you (subject to any legal duty or requirement we may have to preserve it).
How we share your information:
Most importantly, we do not sell customer or prospective customer information—whether it is your personal information or the fact that you are or may become an Essen BioScience customer—to anyone.
How we protect your information:
We take reasonable technical and organizational steps to safeguard the information you provide to us and protect it from unauthorized access, loss, destruction or alteration. Because no system is 100% secure or error-free despite taking commercially reasonable steps, Essen BioScience and its affiliates do not guarantee, and you should not expect, that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site.
If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Site, or (2) informing us that you no longer wish to receive such communications. We will comply with such requests unless such communications from us are required by law or contract or do not require your consent under applicable laws. If you opt out of certain communications, you may not be able to access certain of our products or services. If you would like to opt-out of receiving communications from affiliates or other third parties with whom we shared data in accordance with this policy, please contact such third parties directly.
Access, blocking, deletion and correction of information you provide:
You may at any time request access to a summary of your personal information held by us, and request corrections or updates to that information. We will make reasonable efforts to respond promptly to such requests for information in accordance with local laws. Our response to such requests may be limited to information under our direct control.
Please notify us of any changes in your name, address, title, telephone number or e-mail address. You can correct your personally identifiable information yourself by accessing your online profile, or by contacting us to request changes.
Please check back for material revisions to this Policy, which will be described here.